Contact Us

Book online 24/7 or call 01525 837100 at standard rates Monday-Friday, 9am-5pm

Contact OMGhotels.com

TO MAKE A BOOKING

Reservations: Make your booking online, or to make a new booking by phone, or simply to ask us a question before booking, call us on the numbers below.

UK: 01525 837100, select option 2

International: +44 (0)1525 837100, select option 2

Email: concierge.team@omghotels.com

Group Reservations: To make a new booking for 9+ rooms, please get in touch to receive a special discounted rate.
Email: booking@omghotels.com

TO MAKE CHANGES OR SPEAK TO US ABOUT YOUR BOOKING

If you’d like to speak to us about your existing booking, you can email us at customer.care@omghotels.com or you can call call us:

UK: 01525 837100, select option 3     International: +44 (0)1525 837100, select option 3

BILLING QUESTIONS

For billing questions such as amendments, cancellations and refunds regarding a booking you have made, please call us on:

UK: 01525 837100, select option 3     International: +44 (0)1525 837100, select option 3

All payments we process are encrypted using extended SSL and undergo enhanced fraud protection screening.

CORPORATE ENQUIRIES

If you book regularly for business, or have individual business booking requirements and would like assistance with this, contact our dedicated Corporate Booking team.

Email: corporate@omghotels.com

MARKETING ENQUIRIES

To contact us regarding PR, online, and offline marketing opportunities, please contact our Marketing Team.
UK: 01525 837100, select option 5

International: +44 (0)1525 837100, select option 5


Email: consumermarketing@omghotels.com

HOTEL SUPPORT

If you have any queries relating to your listing with us, contact our Hotel Support Team who will be happy to assist you.

Email: hotelsupport@omghotels.com

HOTEL RELATIONS

To enquire about additional promotional opportunities for your hotel, contact our Hotel Partnership Team

Email: hotels@omghotels.com

ACCOUNTS TEAM

For questions relating to your invoices or payments, please contact our Accounts team.
UK: 01525 837100, select option 6

International: +44 (0)1525 837100, select option 6

Email: accounts@omghotels.com

REGISTERED OFFICE ADDRESS

OMGhotels.com
Grand Union House
20 Kentish Town Road
London
London
NW1 9NX

UK & International: +44(0)1525 837100

Need to speak to someone?
You can contact our helpful telephone team:
Monday to Friday: 9am - 5pm
Weekends: Emergency support available

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